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Terms and conditions

Terms and conditions

Purpose

These terms govern the services and bookings offered by ISY YACHTING.

Prices

Prices are shown in euros, including taxes where applicable. They may vary depending on the period (seasonal rates) and the options chosen. The applicable price is the one displayed at the time of booking.

Booking and deposit

The booking is confirmed once validated by the professional. A deposit of 30% is required to validate the booking. The amount is shown before payment.

Payment

Accepted payment methods are indicated at the time of booking.

Cancellation and refund

The cancellation and refund terms are specified at the time of booking and sent by email.

Lateness and no-show

If you are running late or cannot attend, please let ISY YACHTING know as soon as possible.

Right of withdrawal

In accordance with Article L221-28 of the French Consumer Code, the 14-day right of withdrawal does not apply to leisure, passenger transport, catering or accommodation services that must be provided on a specific date or during a specific period, nor to services fully performed before the end of the withdrawal period with the customer's express consent. For these services, only the cancellation terms above apply. For any other service concluded at a distance, the customer has 14 days from the conclusion of the contract to exercise the right of withdrawal, without having to give a reason.

Liability

ISY YACHTING makes every effort to ensure the quality of its services. It cannot be held liable in the event of force majeure.

Mediation

In the event of a dispute, a consumer customer may refer the matter free of charge to a consumer mediator, after sending a written complaint to ISY YACHTING.

Governing law

These terms are governed by French law.

About this document

This document is a template generated automatically from the information provided by the website publisher. It does not constitute legal advice. The website publisher is solely responsible for its content, which it must check, complete and adapt to its situation. VoxFactura, as a generation tool, accepts no liability for the accuracy, completeness or compliance of this content. In case of any discrepancy between the French and English versions, the French version prevails.